Clients, as informed purchasers, expect to be in control of their legal services, and part of the team.
Lawyers want to be trusted advisors, bringing value to the table, rather than undertaking process work.
The focus is on outcomes and return on investment, rather than the billable hour.
We can help both clients and lawyers transform the relationship and the delivery of legal services to ensure an enhanced experience. Our expertise is in facilitating great relationships between clients and their lawyers, ensuring all expectations are identified, managed and met (or exceeded!) Sorting out the ground rules at the time of engagement develops trust, clarity, avoids later disputes, and ensures the working relationship is one where both parties gain value.
For Law Firms